FAQs and Contact Us
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ASME Virtual Classroom
ASME confirms every course registration by email. If you have not received confirmation after registering for your course, please contact ASME Customer Care.
- Browse to ASME's Learning Hub on a laptop or desktop computer (not on a smartphone or tablet) using Chrome, Edge, Firefox, or Safari browser.
- Enter your email address
- Password: Please use your current ASME password
Visit our Virtual Classroom Getting Started page. If you still are having issues, please contact ASME Customer Care.
Note: In order to facilitate the troubleshooting, take note of any error messages that you are seeing, the operating system and browser you are accessing the content from and any steps you took to troubleshoot.
Depending on the course, recordings of the live sessions may be available. Contact our Learning Experience Team to find out if your course will have recordings available. Please note, however, replaying and/or listening to the recording of a Virtual Classroom is not a substitute for attendance and is only provided for convenience. You must attend 90% or greater of any live course to receive a certificate, including virtual classroom.
Learner security and privacy is our top priority. All learners enter our Virtual Classroom courses through ASMEs password-protected Learning Hub. Once in class, communications in our instance of Zoom are established using 256-bit TLS encryption and all shared content can be encrypted using AES-256 encryption. Our meeting rooms also utilize a waiting room, moderated by a member of our team to ensure that only students on the attendance list will be admitted into the class. Visit the Zoom page for security for more detailed information.
Our Learning Experiences
ASME Learning & Development has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET).
In obtaining this approval, ASME Learning & Development has demonstrated that it complies with the ANSI/IACET 1-2018 Standard, which is widely recognized as the Standard of good practice in the development and delivery of training programs. As a result of this, ASME is accredited to award IACET CEUs for its programs that qualify under the ANSI/IACET 1-2018 Standard.
- Navigate to https://elearning.asme.org/
- Enter your ASME credentials to login
- On the dashboard, click My Activities (or go to the top left menu and select My Activities)
- Select Courses
- Click the black ribbon icon adjacent to the name of the course to download the certificate
2. Complete required coursework. Coursework includes class assignments, group work, and assessments.
3. Participate in class discussions. Discussions include in class Q&A, polls, and online discussion boards.
Please note: If you cannot attend 90% of an ASME Virtual Classroom event, or there is an issue with completing coursework, please contact Customer Support at CustomerCare@asme.org.
In-Person Courses
Corporate Training
On Demand Courses
- Browse to ASME's Learning Hub on a laptop or desktop (not on a smartphone) using Chrome, Edge, Firefox, or Safari browser.
- Enter your email address
- Password: Please use your current ASME password
Note: In order to facilitate the troubleshooting, take note of any error messages that you are seeing, the operating system, the browser with which you are accessing the content, and any steps you took to resolve the issue.
Discounts and Additional Benefits
What’s the Fine Print?
Contact Us
U.S./Canada: (800) 843-2763
Mexico: (001)-800-843-2763
Outside of North America: (973) 882-1170
Email: CustomerCare@asme.org