Problem-solving for Engineers: Root Cause Analysis Fundamentals (On Demand)

Even with the best quality systems and training, problems can happen. Root cause analysis (RCA) describes a wide range of approaches, tools, and techniques used to uncover causes of problems. For engineers, this could be applied to failure analysis in engineering and maintenance, quality control problems, safety performance, and computer systems or software analysis. The goal of root cause analysis is to identify the origin of a problem using a systematic approach and determine:

• What happened
• Why it happened
• How to reduce the likelihood that it happens again
• How to launch a solution implementation plan

This course explores root cause analysis (RCA) tools. Each tool is presented in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure it is applied properly, and different forms and templates.

The examples used can be tailored to many different industries and markets, including manufacturing, robotics, bioengineering, energy, and pressure technology. The layout of this course has been designed to help speed participants' learning through short videos depicting well-known scenarios for analysis in class.

Course Materials (included in purchase of course): 

• Digital course notes via ASME's Learning Platform

By participating in this course, you will learn how to successfully:

• Explain the concept of root cause analysis
• Describe how to use tools for problem cause brainstorming
• Ask the right questions; establish triggers that drive you to the RCA process
• Develop strategies for problem cause data collection and analysis
• Deploy tools for root cause identification and elimination
• Practice ways of implementation solutions

Who should attend?
This course is intended for engineers and technical professionals involved in flow of complex processes, materials and equipment, or those who serve in a project or product management function.

Course participants are expected to have:

• Access to computer equipment and a reliable internet connection
• A calculator
• Software to display PDF files (such as Adobe Reader)

A Certificate of Completion will be issued to registrants who successfully complete the course and achieve a passing score of 75% or higher on the final exam.